Lower cost
Focussed Loss Management enables commercial vehicle fleet operators and insurers to drive down operating costs and keep customers happier. Our best practice loss assessment and claims management service supports faster resolutions with superior accuracy and transparency from start to finish. Our deep, pragmatic understanding of fleet management needs, issues and risks is based on more than 100 years of senior management experience.
Specialists
We enable
clients to focus
on critical loss
management
outcomes
Minimise the down-time that damaged vehicles spend off-road
Ensure speedier claims resolution
Minimise customer complaints and litigation risk
Increase rates of recovery from hirers in case of defaults
Reduce stress, effort and uncertainty for all involved
Our
Difference
We enable clients to focus on critical loss management outcomes
Focussed Loss Management offers leading edge web-based analysis tools and outcome focussed customer service to independently verify quotes, assure regulatory and contractual compliance and transparently manage settlements.
This supports rapid consensus around outcome focussed decisions, which sets us apart from our larger, less nimble competitors.
Across
Australia and
New Zealand
FLM have been pivotal in restructuring our assessing and claims process, the speed of turnaround is amazing. They designed a process to meet our specific needs and deliver on their service promise on time every time.
— Susan, Fleet Manager
Contact Us
Focussed Loss Management
PO Box 779
Spring Hill
QLD 4004
Phone: (07) 3055 5677
Fax: (07) 3055 5688
Email: info@focussedlossmanagement.com.au